We do NOT accept returns or exchanges.  All sales are final. 

International shipments are responsible for custom taxes and duties upon delivery. 
We offer fast and convenient next day shipping. Cut off time is 12pm EST Monday-Friday. After 12pm EST orders ship the following day. We ship on business days only (Monday-Friday). You can expect to receive your items in 2-6 business days. 

All orders are subject to fraud risk analysis. 
In order to avoid any delays in shipping please provide matching shipping & billing addresses.

La Luxy Hair is not liable for lost, damaged, or stolen packages.  VIP insurance is available for purchase. Claims related to lost packages must be filed with the mailing carrier company.

By purchasing you are agreeing to the following terms and conditions:  You have read the product description and understand the product that you are receiving. You understand and agree to our refund policy.

You understand that once an order is submitted, changes or cancellations can not be made (including item changes, shipping address changes, etc).